InSpeed Networks Announces Global Expansion of Data Centers

Palo Alto, California, October 23, 2018 – InSpeed Networks, the technology leader in SD-WAN solutions for improving network performance, visibility and security announced today they have expanded their data center coverage to include global sites in Europe (London, Frankfurt and Paris) and Asia Pacific (Tokyo, Seoul, Singapore, and Mumbai). They will be adding data centers in Australia, the Philippines and Malaysia in 2019.

The expansion enhances InSpeed’s ability to better serve customers beyond their existing North American data centers in California, Texas, Virginia, Ohio, Florida, New Jersey and Quebec, by maximizing performance and reducing the risk of downtime.

InSpeed selected hardened facilities with the highest levels of physical and logical security controls, that are geopolitically stable, have nearby Internet backbone connections and that have on-site IT resources and talent. In the remote chance of a data center becoming unavailable, redirecting customers’ network traffic to an alternate site is an option.

“Each of these global data centers brings the InSpeed cloud closer to customers, improving performance by minimizing the latency created when data travels long distances,” said Michael Mansouri, Chairman and CEO of InSpeed Networks. “Also, we chose sites that are geographically diverse and less prone to natural disaster to reduce the risk that a catastrophic event will cause downtime for customers.”

Each data center that InSpeed utilizes holds certifications/attestations such as: ISO 27001, SOC 1, and SOC2 to provide third party verified assurance that they protect customer data and end user privacy as required by HIPAA, PCI DSS, GDPR, and United States state privacy laws.

The European Union (EU) General Data Protection Regulation (GDPR) also played a role in InSpeed’s choice of data center facilities as well. “We take security very seriously—InSpeed Quality Service was built with integrated security,” said Ed Basart, Chief Strategy Officer and Founder of InSpeed Networks. “The GDPR imposes strict requirements for the security and privacy of the personal data of EU citizens and favors the location of that data within the EU, so we made sure that the security at every site has been certified by independent assessors.”

 

About InSpeed Networks

InSpeed Networks, incorporated in April, 2015 by ShoreTel (SHOR) co-founder Ed Basart, delivers a simple, yet powerful SD-WAN solution specifically designed to address the service quality, performance and security demands of Voice over IP, videoconferencing and distributed business applications. The company’s technology leading SD-WAN solution ensures application network performance, security and visibility while reducing network bandwidth costs by up to 75%. For more information, visit www.inspeednetworks.com.

WHY SD-WAN REQUIRES STRONG, INTEGRATED SECURITY

When software-defined WAN (SD-WAN) technology first entered the market, it was primarily touted as means of reducing data transport costs, facilitating branch office connectivity and centralizing WAN management.

But it’s virtually impossible to separate network functionality from security. The WAN needs strong protection against Internet-borne threats, particularly when branch locations have direct Internet connectivity.

That’s why it’s critical to integrate strong security into the SD-WAN. In particular, the SD-WAN needs firewall functionality in order to inspect packets traveling across the network and either block or allow them based upon ports, protocols, IP addresses and other rules. This helps ensure that the traffic coming into the network is an appropriate response to an outbound request.

However, most SD-WAN products were not designed with security in mind. That means organizations must implement a third-party firewall or secure web gateway to protect the WAN. Problem is, you have to purchase, administer and support an additional appliance at each branch location. This increases cost, complexity and IT operational headaches.

With InSpeed’s SD-WAN solution, the local Internet connection is protected from external attack with firewall mechanisms based upon security best practices. Stateful packet filtering is performed both at the WAN interface on the InSpeed onsite appliance and in the InSpeed Quality Service (IQS) cloud instance. InSpeed also performs network address translation (NAT) at the IQS cloud instance, and provides local port forwarding with NAT.

In addition to prioritizing Interactive application traffic, IQS ensures that enterprise security policies are enforced over every WAN connection. InSpeed also provides DNS management, DHCP server and relay functionality, and load balancing and failover across multiple WAN links. InSpeed also helps ensure strong authentication and authorization for access to IQS configurations. Operational access to production infrastructure uses public key cryptography. Complex passwords are required for InSpeed portal accounts. and multifactor authentication can be used for privileged access.

IQS protects sensitive data through end-to-end encryption of all WAN traffic. It automatically establishes a secure VPN tunnel between the onsite appliance and the IQS cloud instance, creating a private network mesh connecting all locations.

The IQS cloud instance is located in a hardened data center with the highest levels of security. The IQS platform and third-party software components are continuously monitored for vulnerabilities and updated aggressively based upon risk.

In a recent research note, Gartner recommend that organizations use cloud-based Security-as-a-Service solutions to relieve some of the complexities and management headaches associated with securing direct Internet connections in remote locations. Because InSpeed is so simple to use and cost-efficient, it can be implemented in small offices and home offices. All sites can be managed from one centralized portal.

While SD-WAN facilitates the use of lower-cost connectivity, it also exposes remote offices and workers to Internet-borne threats. Because it’s difficult to manage multiple security appliances across branch locations, SD-WAN solutions should incorporate strong security. InSpeed Quality Service provides firewall functionality, strong authentication, encryption and other security features to reduce risk without operational complexity.

How an Environmental Services Firm Fixed Their VoIP Problems (and Boosted Cloud Performance)

How one company fixed their sluggish Internet and dropped calls

How one company fixed their sluggish Internet and dropped calls

C&M Relied on the Cloud, but They Needed the Right Architecture

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The cloud has become a core component of the IT environment, with organizations devoting ever-larger portions of their budgets to cloud solutions. That’s because the cloud delivers key business benefits, including the ability to preserve capital, reduce operational overhead, implement new services faster and scale on demand.

However, traditional WAN architectures are ill-suited to cloud computing. Private circuits, such as MPLS links, are expensive, slow to provision, inflexible and complex, offsetting much of the value of the cloud. They offer guaranteed bandwidth but it comes at substantial cost, and much of it is wasted due to the inefficiencies of routing cloud traffic over MPLS.

Broadband Internet makes more sense for cloud access—it’s a small fraction of the cost of MPLS and can generally be provisioned pretty quickly. The problem is that broadband doesn’t give you guaranteed bandwidth or performance. As cloud traffic increases, other applications are going to suffer.

If you rely on cloud applications for mission-critical business processes, this can be a real problem.

For Example: Monthly Payroll Triggered Dropped Calls and Sluggish Internet

logo of company with dropped calls during payrollC&M Industries, an environmental services firm based in Chesapeake, Va., found that its cloud-based accounting apps caused the WAN to slow to a crawl. The problem was especially acute twice a month, when the company ran payroll for its 250 employees.

This didn’t just impact the performance of the cloud software. C&M’s Voice over IP (VoIP) phone system took the biggest hit when WAN traffic spiked. Calls would become unintelligible and drop unexpectedly.
C&M had two problems. One was a lack of bandwidth. The cable broadband link connecting its headquarters to the Internet was just 15 Mbps x 5 Mbps—the fastest available in that part of town. A nearby branch office had a 30 Mbps x 10 Mbps connection, which was better but still not terribly fast.

The other problem was a lack of traffic shaping and prioritization for VoIP calls. The Internet provides only “best effort” delivery, so voice and video conferencing traffic has to wait in line with all of the other data. C&M looked at a private VPN solution, but it didn’t provide traffic shaping capabilities. The carrier couldn’t guarantee that call quality would improve, so C&M was reluctant to make the investment.

How C&M Fixed Their Dropped Calls During Payroll and Streamlined Their Cloud Apps

That’s when the company discovered the InSpeed software-defined WAN (SD-WAN) solution. InSpeed Quality Service (IQS) gives interactive traffic (UDP) priority over other Internet traffic (TCP) so that voice and video conferencing data goes first. It’s designed specifically to resolve the kinds of problems that plague VoIP calls when Internet traffic increases.

After installing IQS, C&M found that call quality improved immediately—even on the 15th and last of the month when the accounting department processed payroll. The company also noticed that its cloud applications and other Internet functions started performing better as well. That’s because IQS manages bandwidth both downstream and upstream, reducing WAN congestion for all applications.

As organizations increase their use of cloud applications, the right WAN architecture becomes critical. MPLS wasn’t designed for the cloud, and broadband Internet comes with tradeoffs in terms of performance and reliability. InSpeed gives you cloudlike agility and cost-efficiency while guaranteeing high-quality business communications over any WAN connection.

If you’re having problems similar to C&M, InSpeed can help.

Ensuring Reliable VoIP Service Across Almost 50 Locations

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How this insurance company ensures reliable VOIP across 50 locations

VOIP calls increasingly unreliable for the nonprofits insurance alliance group

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For nearly 30 years, the Nonprofits Insurance Alliance Group has been serving more than 17,000 nonprofit member-insureds in 32 states. They have 100 employees, with half working from the main office in Santa Cruz, CA and half working remotely from locations across the US.

This unique internal structure, combined with the Group’s commitment to providing inspired service to its members, means that the Group depends on its VolP provider to deliver reliable, clear telephony, no matter what.

However, their VoIP services had become increasingly unreliable, and when VoIP calls were especially poor, employees had difficulty providing the inspired service that the organization prides itself on.

INSPEED QUALITY SERVICE IMMEDIATELY FIXED ALL VOIP ISSUES

The Nonprofits Insurance Alliance Group turned to TOTLCOM, a ShoreTel reseller for a solution—InSpeed Quality Service.

InSpeed immediately fixed all the VoIP quality problems Alliance Member Services had been experiencing on their local networks. Calls became clear and static-free, enabling agents to return to selling insurance. The Alliance Member Services management team was so thrilled with the result that they placed an order for a total of 31 sites. Since then, they have added more sites, and are now approaching 50 sites under management.

HERE’S HOW THE INSPEED SOLUTION SOLVED THEIR VOIP PROBLEMS

To address the problem the SOHO agents were experiencing, TOTLCOM decided to test InSpeed Quality Service (IQS)™.

InSpeed is a simple, yet powerful SD-WAN solution that delivers unified connectivity, improved network performance, security and real-time visibility. It enables SMBs and SOHO workers to experience high quality broadband service without the expense of MPLS or other private circuits.

The IQS solution comprises a cloud element, a small on-premises appliance that connects local networks to the internet, and a web portal for configuration and management. Installation takes only minutes. Once configured, IQS monitors and streamlines traffic to ensure that VoIP and videoconferencing applications get the bandwidth and priority they need for delivering reliably high quality services.

 

[epq-quote align=”align-center”]“Once we installed IQS, our employees noticed an incredible performance improvement in call quality. We’re thrilled with IQS”

Pamela E. Davis
Founder, President and CEO
Nonprofits Insurance Alliance Group[/epq-quote]

 

Jenne, Inc. Distributes InSpeed Quality Service

Jenne and InSpeed executives discuss their new partnership at the Channel Partners Show

Jenne, Inc. Becomes InSpeed’s Newest Distribution Partner for SD-WAN Solution

Jenne, Inc, a leading value added distributor of technology products and solutions focusing on voice, video, data networking, premise security and the cloud, has been named as InSpeed Networks’ newest distributor for InSpeed Quality Service (IQS)™, the only SD-WAN solution purpose built for voice and videoconferencing. As the first SD-WAN product carried by Jenne, it will be promoted to Jenne’s large reseller base, helping to alleviate network issues that can cause IP-telephony and video to become choppy and unreliable.

“As customers increase the deployment of cloud based communication solutions across the public internet and multiple locations, they need to ensure high quality voice and videoconferencing experiences. With IQS, Jenne Partners now have a best in class SD-WAN solution to address this critical customer need,” said Patrick Howard, Senior Director of Product Management, Jenne, Inc. “We’re very excited to be Partnering with InSpeed to accelerate Channel growth in this rapidly expanding market.”

Jenne and InSpeed executives discuss their new partnership at the Channel Partners Show
PATRICK HOWARD, SENIOR DIRECTOR JENNE, INC, AND DOUG KLEIN, INSPEED COO, DISCUSS PERTINENT ISSUES AT THE CHANNEL PARTNERS SHOW

“Jenne is the leading value-added distributor of technology products and solutions in the US and we’re very pleased to now be part of their community,” said Ed Basart, CEO and President of InSpeed Networks. “Their deep technical understanding of products, coupled with their vast reach in the channel partner world, positions InSpeed extremely well whilst we embark on our next stage of growth.”

IQS is known for delivering high quality secure business communications over commodity Internet connections . Deployed in minutes with minimal IP address configuration and easy to use, it creates secure connections and then Streamlines the Internet for all enterprise applications. IQS solves network problems proactively, without the typical finger pointing between application and network service providers. And it eliminates service calls on previously problematic WANs . It’s an easy deployment for resellers or service providers alike.

For more information about IQS please contact InSpeed sales at sales@inspeed.net