Why Best-In-Class Cloud Services Have Multiple Data Centers Worldwide

The cloud is a nebulous concept to most people, including IT professionals. It’s everywhere and nowhere — customers generally have no knowledge of or control over the location of the IT infrastructure that enables cloud services. Nevertheless, the physical location of cloud resources is critically important, which is why best-in-class cloud service providers have multiple production data centers around the world.

Geographic diversity greatly reduces the risk that a catastrophic event will cause downtime for customers. If a hurricane knocks out one data center on the U.S. East Coast, for example, customer requests can be redirected to alternate facilities. In choosing sites, service providers should look for data centers that are protected as much as possible against weather and seismic events. Geopolitical stability, the proximity of Internet backbone connections, and the availability of local IT resources and talent were also key considerations in the site selection process.

In addition to maximizing availability, geographic diversity brings cloud services closer to local customers. That maximizes performance by minimizing the latency created when data must travel long distances to remote data centers.

Security and regulatory compliance are enhanced by a network of global data centers. Best-in-class service providers select only hardened facilities with the highest levels of physical and logical security controls.

The European Union (EU) General Data Protection Regulation (GDPR) plays a role in the choice of data center facilities as well. The GDPR imposes strict requirements for the security and privacy of the personal data of EU citizens and favors the location of such data within the EU. By operating data centers in the EU, cloud providers can help their customers comply with the GDPR.

InSpeed Networks is first and foremost a cloud service provider. Our software-defined WAN (SD-WAN) solution consists of a small onsite appliance and a cloud instance. The appliance automatically connects to the InSpeed cloud, where patented technology begins monitoring and streamlining Internet traffic.

That’s why InSpeed has 15 production data centers around the world. In North America, our facilities are located in California, Texas, Virginia, Ohio, Florida and New Jersey, and Quebec, Canada. Our European data centers are located in London, Frankfurt and Paris. In the Asia-Pacific region, we have data centers in Tokyo, Seoul, Singapore, Sydney and Mumbai. On the horizon are future locations in the Philippines and Malaysia.

Customers may think of InSpeed as the small onsite appliance that connects them to the Internet. The appliance is tangible, and its location is known. But the real “magic” behind InSpeed Quality Service takes place in the cloud. While that might seem nebulous you can rest assured that we’ve made strategic decisions about the location of our cloud resources to ensure the availability and security of our service

InSpeed Networks Announces Global Expansion of Data Centers

Palo Alto, California, October 23, 2018 – InSpeed Networks, the technology leader in SD-WAN solutions for improving network performance, visibility and security announced today they have expanded their data center coverage to include global sites in Europe (London, Frankfurt and Paris) and Asia Pacific (Tokyo, Seoul, Singapore, and Mumbai). They will be adding data centers in Australia, the Philippines and Malaysia in 2019.

The expansion enhances InSpeed’s ability to better serve customers beyond their existing North American data centers in California, Texas, Virginia, Ohio, Florida, New Jersey and Quebec, by maximizing performance and reducing the risk of downtime.

InSpeed selected hardened facilities with the highest levels of physical and logical security controls, that are geopolitically stable, have nearby Internet backbone connections and that have on-site IT resources and talent. In the remote chance of a data center becoming unavailable, redirecting customers’ network traffic to an alternate site is an option.

“Each of these global data centers brings the InSpeed cloud closer to customers, improving performance by minimizing the latency created when data travels long distances,” said Michael Mansouri, Chairman and CEO of InSpeed Networks. “Also, we chose sites that are geographically diverse and less prone to natural disaster to reduce the risk that a catastrophic event will cause downtime for customers.”

Each data center that InSpeed utilizes holds certifications/attestations such as: ISO 27001, SOC 1, and SOC2 to provide third party verified assurance that they protect customer data and end user privacy as required by HIPAA, PCI DSS, GDPR, and United States state privacy laws.

The European Union (EU) General Data Protection Regulation (GDPR) also played a role in InSpeed’s choice of data center facilities as well. “We take security very seriously—InSpeed Quality Service was built with integrated security,” said Ed Basart, Chief Strategy Officer and Founder of InSpeed Networks. “The GDPR imposes strict requirements for the security and privacy of the personal data of EU citizens and favors the location of that data within the EU, so we made sure that the security at every site has been certified by independent assessors.”

 

About InSpeed Networks

InSpeed Networks, incorporated in April, 2015 by ShoreTel (SHOR) co-founder Ed Basart, delivers a simple, yet powerful SD-WAN solution specifically designed to address the service quality, performance and security demands of Voice over IP, videoconferencing and distributed business applications. The company’s technology leading SD-WAN solution ensures application network performance, security and visibility while reducing network bandwidth costs by up to 75%. For more information, visit www.inspeednetworks.com.

WHY SD-WAN REQUIRES STRONG, INTEGRATED SECURITY

When software-defined WAN (SD-WAN) technology first entered the market, it was primarily touted as means of reducing data transport costs, facilitating branch office connectivity and centralizing WAN management.

But it’s virtually impossible to separate network functionality from security. The WAN needs strong protection against Internet-borne threats, particularly when branch locations have direct Internet connectivity.

That’s why it’s critical to integrate strong security into the SD-WAN. In particular, the SD-WAN needs firewall functionality in order to inspect packets traveling across the network and either block or allow them based upon ports, protocols, IP addresses and other rules. This helps ensure that the traffic coming into the network is an appropriate response to an outbound request.

However, most SD-WAN products were not designed with security in mind. That means organizations must implement a third-party firewall or secure web gateway to protect the WAN. Problem is, you have to purchase, administer and support an additional appliance at each branch location. This increases cost, complexity and IT operational headaches.

With InSpeed’s SD-WAN solution, the local Internet connection is protected from external attack with firewall mechanisms based upon security best practices. Stateful packet filtering is performed both at the WAN interface on the InSpeed onsite appliance and in the InSpeed Quality Service (IQS) cloud instance. InSpeed also performs network address translation (NAT) at the IQS cloud instance, and provides local port forwarding with NAT.

In addition to prioritizing Interactive application traffic, IQS ensures that enterprise security policies are enforced over every WAN connection. InSpeed also provides DNS management, DHCP server and relay functionality, and load balancing and failover across multiple WAN links. InSpeed also helps ensure strong authentication and authorization for access to IQS configurations. Operational access to production infrastructure uses public key cryptography. Complex passwords are required for InSpeed portal accounts. and multifactor authentication can be used for privileged access.

IQS protects sensitive data through end-to-end encryption of all WAN traffic. It automatically establishes a secure VPN tunnel between the onsite appliance and the IQS cloud instance, creating a private network mesh connecting all locations.

The IQS cloud instance is located in a hardened data center with the highest levels of security. The IQS platform and third-party software components are continuously monitored for vulnerabilities and updated aggressively based upon risk.

In a recent research note, Gartner recommend that organizations use cloud-based Security-as-a-Service solutions to relieve some of the complexities and management headaches associated with securing direct Internet connections in remote locations. Because InSpeed is so simple to use and cost-efficient, it can be implemented in small offices and home offices. All sites can be managed from one centralized portal.

While SD-WAN facilitates the use of lower-cost connectivity, it also exposes remote offices and workers to Internet-borne threats. Because it’s difficult to manage multiple security appliances across branch locations, SD-WAN solutions should incorporate strong security. InSpeed Quality Service provides firewall functionality, strong authentication, encryption and other security features to reduce risk without operational complexity.

Retailer Weathers Hurricane Irma While Reducing Network Costs by More Than Half [Case Study]

[cs_content][cs_element_section _id=”1″][cs_element_row _id=”2″][cs_element_column _id=”3″][x_custom_headline level=”h1″ looks_like=”h1″ accent=”true” class=”cs-ta-center” style=”color: hsl(0, 0%, 100%);”]Retailer Maintains Business Continuity During Hurricane[/x_custom_headline][x_custom_headline level=”h2″ looks_like=”h3″ accent=”false” class=”cs-ta-center” style=”color: hsl(0, 0%, 100%);”]SD-WAN Failover to the Rescue as Network Costs Halved[/x_custom_headline][/cs_element_column][/cs_element_row][cs_element_row _id=”11″][cs_element_column _id=”12″][cs_element_headline _id=”13″][cs_element_text _id=”14″][/cs_element_column][cs_element_column _id=”15″][cs_element_headline _id=”16″][cs_element_text _id=”17″][cs_element_headline _id=”18″][cs_element_text _id=”19″][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”24″][cs_element_row _id=”25″][cs_element_column _id=”26″][cs_element_headline _id=”27″][cs_element_text _id=”28″][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”34″][cs_element_row _id=”35″][cs_element_column _id=”36″][cs_element_headline _id=”37″][cs_element_text _id=”38″][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”44″][cs_element_row _id=”45″][cs_element_column _id=”46″][cs_element_headline _id=”47″][cs_element_text _id=”48″][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”54″][cs_element_row _id=”55″][cs_element_column _id=”56″][cs_element_text _id=”57″][/cs_element_column][/cs_element_row][cs_element_row _id=”63″][cs_element_column _id=”64″][cs_element_text _id=”65″][/cs_element_column][/cs_element_row][cs_element_row _id=”71″][cs_element_column _id=”72″][cs_element_button _id=”73″][/cs_element_column][/cs_element_row][/cs_element_section][/cs_content]

Why SD-WAN Should Be Part of Your Business Continuity Plan

With IQS, it is possible to maintain business continuity in a hurricane. 4g failover to the rescue

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Network Downtime Affects Your Bottom Line

If time is money, downtime is money wasted. The 2017 Veeam Availability Report, a global survey of IT decision-makers conducted by ESG, found that downtime costs enterprises an average of $21.8 million each year. There has been a 36 percent year-over-year increase in downtime incidents. Not surprisingly, 86 percent of survey respondents expect downtime costs to continue to go up in the future. That’s why business continuity is so important.

Whether downtime is caused by hardware failure, a weather-related event or a cyberattack, the bottom line suffers when employees can’t access the IT resources they need. Customers and business partners lose confidence in your organization, your reputation suffers, and resources have to be diverted to make up lost ground.

Losing WAN Connectivity Grinds Business to a Halt

The loss of WAN connectivity can be as bad as a server crash — if not worse. Most organizations rely on the WAN to connect multiple locations and remote workers. The WAN also supports IP phone systems and collaboration tools, and provides access to cloud-based applications. Without the WAN, business grinds to a halt.

The right software-defined WAN (SD-WAN) solution can help maximize WAN availability. SD-WAN makes it possible to implement a hybrid WAN with intelligent path selection and automatic failover. Organizations can increase WAN resilience by supplementing multiprotocol label switching (MPLS) and broadband Internet with 4G/LTE or satellite connectivity.

An Ohio-based retailer with more than 70 showrooms in 24 states can attest to the value of SD-WAN for business continuity. With many of its stores clustered along the East Coast, including several locations in Florida, the company was concerned that a hurricane or other disaster could interrupt WAN services. Based upon a recommendation from its IT solution provider, TTx, the retailer began testing InSpeed’s SD-WAN solution in a single location.

Our SD-WAN Means Business Continuity…Even in a Natural Disaster

The retailer was using MPLS to support the IP phones in each location, and wanted to add 4G broadband for redundancy. InSpeed made it possible to flip back and forth between MPLS and 4G with no dropped calls or disruption of service. During the test, the retailer also found that Quality of Service (QoS) and performance were vastly improved when using 4G broadband with InSpeed instead of MPLS.

Shortly thereafter, Hurricane Irma began approaching Florida. The retailer sent an IT director to install InSpeed with 4G broadband at each Florida store before Irma made landfall. When WAN service was disrupted, InSpeed automatically switched over to 4G without any problems.

The retailer then decided to install InSpeed in its primary call center. InSpeed was meant to serve as a backup, but the company again found that InSpeed plus broadband provided better QoS and performance than MPLS. InSpeed’s real-time visibility and reporting capabilities showed that the MPLS connection had significant packet loss and latency even though it was only handling voice traffic. InSpeed was able to improve voice call quality and ensure performance for other traffic as well.

This led the retailer to eliminate all of its MPLS circuits and use InSpeed and broadband in every location. InSpeed provided the desired redundancy while reducing WAN costs by more than half.

Bottom line: Downtime is expensive. MPLS is expensive. InSpeed can help improve business continuity, reduce WAN costs and ensure performance for business communications and cloud-based applications. Contact one of our specialists to learn more.