Why Best-In-Class Cloud Services Have Multiple Data Centers Worldwide

The cloud is a nebulous concept to most people, including IT professionals. It’s everywhere and nowhere — customers generally have no knowledge of or control over the location of the IT infrastructure that enables cloud services. Nevertheless, the physical location of cloud resources is critically important, which is why best-in-class cloud service providers have multiple production data centers around the world.

Geographic diversity greatly reduces the risk that a catastrophic event will cause downtime for customers. If a hurricane knocks out one data center on the U.S. East Coast, for example, customer requests can be redirected to alternate facilities. In choosing sites, service providers should look for data centers that are protected as much as possible against weather and seismic events. Geopolitical stability, the proximity of Internet backbone connections, and the availability of local IT resources and talent were also key considerations in the site selection process.

In addition to maximizing availability, geographic diversity brings cloud services closer to local customers. That maximizes performance by minimizing the latency created when data must travel long distances to remote data centers.

Security and regulatory compliance are enhanced by a network of global data centers. Best-in-class service providers select only hardened facilities with the highest levels of physical and logical security controls.

The European Union (EU) General Data Protection Regulation (GDPR) plays a role in the choice of data center facilities as well. The GDPR imposes strict requirements for the security and privacy of the personal data of EU citizens and favors the location of such data within the EU. By operating data centers in the EU, cloud providers can help their customers comply with the GDPR.

InSpeed Networks is first and foremost a cloud service provider. Our software-defined WAN (SD-WAN) solution consists of a small onsite appliance and a cloud instance. The appliance automatically connects to the InSpeed cloud, where patented technology begins monitoring and streamlining Internet traffic.

That’s why InSpeed has 15 production data centers around the world. In North America, our facilities are located in California, Texas, Virginia, Ohio, Florida and New Jersey, and Quebec, Canada. Our European data centers are located in London, Frankfurt and Paris. In the Asia-Pacific region, we have data centers in Tokyo, Seoul, Singapore, Sydney and Mumbai. On the horizon are future locations in the Philippines and Malaysia.

Customers may think of InSpeed as the small onsite appliance that connects them to the Internet. The appliance is tangible, and its location is known. But the real “magic” behind InSpeed Quality Service takes place in the cloud. While that might seem nebulous you can rest assured that we’ve made strategic decisions about the location of our cloud resources to ensure the availability and security of our service

InSpeed Networks Announces Global Expansion of Data Centers

Palo Alto, California, October 23, 2018 – InSpeed Networks, the technology leader in SD-WAN solutions for improving network performance, visibility and security announced today they have expanded their data center coverage to include global sites in Europe (London, Frankfurt and Paris) and Asia Pacific (Tokyo, Seoul, Singapore, and Mumbai). They will be adding data centers in Australia, the Philippines and Malaysia in 2019.

The expansion enhances InSpeed’s ability to better serve customers beyond their existing North American data centers in California, Texas, Virginia, Ohio, Florida, New Jersey and Quebec, by maximizing performance and reducing the risk of downtime.

InSpeed selected hardened facilities with the highest levels of physical and logical security controls, that are geopolitically stable, have nearby Internet backbone connections and that have on-site IT resources and talent. In the remote chance of a data center becoming unavailable, redirecting customers’ network traffic to an alternate site is an option.

“Each of these global data centers brings the InSpeed cloud closer to customers, improving performance by minimizing the latency created when data travels long distances,” said Michael Mansouri, Chairman and CEO of InSpeed Networks. “Also, we chose sites that are geographically diverse and less prone to natural disaster to reduce the risk that a catastrophic event will cause downtime for customers.”

Each data center that InSpeed utilizes holds certifications/attestations such as: ISO 27001, SOC 1, and SOC2 to provide third party verified assurance that they protect customer data and end user privacy as required by HIPAA, PCI DSS, GDPR, and United States state privacy laws.

The European Union (EU) General Data Protection Regulation (GDPR) also played a role in InSpeed’s choice of data center facilities as well. “We take security very seriously—InSpeed Quality Service was built with integrated security,” said Ed Basart, Chief Strategy Officer and Founder of InSpeed Networks. “The GDPR imposes strict requirements for the security and privacy of the personal data of EU citizens and favors the location of that data within the EU, so we made sure that the security at every site has been certified by independent assessors.”

 

About InSpeed Networks

InSpeed Networks, incorporated in April, 2015 by ShoreTel (SHOR) co-founder Ed Basart, delivers a simple, yet powerful SD-WAN solution specifically designed to address the service quality, performance and security demands of Voice over IP, videoconferencing and distributed business applications. The company’s technology leading SD-WAN solution ensures application network performance, security and visibility while reducing network bandwidth costs by up to 75%. For more information, visit www.inspeednetworks.com.

A Law Firm Makes the Right Call with IPC and InSpeed

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Brownstein Hyatt Farber Schreck is a national law firm headquartered in Denver. Founded in 1968, the firm has grown rapidly in recent years to include 265 attorneys and policy advisors in 12 offices across the U.S.

Brownstein wanted to give its attorneys the flexibility to work from home as needed to better serve their clients. Remote users would need the ability to access applications, data and the company phone system using any available Internet connection. The firm was looking for a solution that would provide users with the same high-quality experience at home that they had in the office.

They turned to InSpeed Partner IPC Technologies for help. IPC designed and implemented Brownstein’s phone system and continues to provide support. When asked to recommend a solution, the IPC team immediately suggested software-defined WAN (SD-WAN) technology from InSpeed Networks.

The law firm’s enterprise-class IP phone system enables it to connect all of its offices on a single platform. Issues can arise, however, when connecting to an IP phone system via the Internet. The broadband Internet services available in residential areas can be particularly problematic.

“The Internet wasn’t designed for interactive applications such as voice and video conferencing,” said Jeff Andrews, Executive Vice President, IPC. “Data packets are dropped, get delayed and arrive out of order. That’s not a big deal with web browsing or email, but it can cause echoes, jitter and other call quality problems.”

InSpeed eliminates these issues by prioritizing interactive applications over other Internet traffic. A small onsite appliance sits between the Internet and the local network and automatically connects to the InSpeed cloud. Patented cloud technology continuously monitors and manages WAN traffic, while end-to-end encryption ensures robust security.

“We have seen firsthand how InSpeed treats voice traffic so that you always get high-quality calls. It enables our attorneys and staff to work from home and still represent the firm in a highly professional way.”

Larry McDonald, Manager of Infrastructure, Brownstein Hyatt Farber Schreck

Want to know more? Read the case study or contact us, and we’ll show you how InSpeed can drastically improve call quality for your remote workers and branch offices.

WHY SD-WAN REQUIRES STRONG, INTEGRATED SECURITY

When software-defined WAN (SD-WAN) technology first entered the market, it was primarily touted as means of reducing data transport costs, facilitating branch office connectivity and centralizing WAN management.

But it’s virtually impossible to separate network functionality from security. The WAN needs strong protection against Internet-borne threats, particularly when branch locations have direct Internet connectivity.

That’s why it’s critical to integrate strong security into the SD-WAN. In particular, the SD-WAN needs firewall functionality in order to inspect packets traveling across the network and either block or allow them based upon ports, protocols, IP addresses and other rules. This helps ensure that the traffic coming into the network is an appropriate response to an outbound request.

However, most SD-WAN products were not designed with security in mind. That means organizations must implement a third-party firewall or secure web gateway to protect the WAN. Problem is, you have to purchase, administer and support an additional appliance at each branch location. This increases cost, complexity and IT operational headaches.

With InSpeed’s SD-WAN solution, the local Internet connection is protected from external attack with firewall mechanisms based upon security best practices. Stateful packet filtering is performed both at the WAN interface on the InSpeed onsite appliance and in the InSpeed Quality Service (IQS) cloud instance. InSpeed also performs network address translation (NAT) at the IQS cloud instance, and provides local port forwarding with NAT.

In addition to prioritizing Interactive application traffic, IQS ensures that enterprise security policies are enforced over every WAN connection. InSpeed also provides DNS management, DHCP server and relay functionality, and load balancing and failover across multiple WAN links. InSpeed also helps ensure strong authentication and authorization for access to IQS configurations. Operational access to production infrastructure uses public key cryptography. Complex passwords are required for InSpeed portal accounts. and multifactor authentication can be used for privileged access.

IQS protects sensitive data through end-to-end encryption of all WAN traffic. It automatically establishes a secure VPN tunnel between the onsite appliance and the IQS cloud instance, creating a private network mesh connecting all locations.

The IQS cloud instance is located in a hardened data center with the highest levels of security. The IQS platform and third-party software components are continuously monitored for vulnerabilities and updated aggressively based upon risk.

In a recent research note, Gartner recommend that organizations use cloud-based Security-as-a-Service solutions to relieve some of the complexities and management headaches associated with securing direct Internet connections in remote locations. Because InSpeed is so simple to use and cost-efficient, it can be implemented in small offices and home offices. All sites can be managed from one centralized portal.

While SD-WAN facilitates the use of lower-cost connectivity, it also exposes remote offices and workers to Internet-borne threats. Because it’s difficult to manage multiple security appliances across branch locations, SD-WAN solutions should incorporate strong security. InSpeed Quality Service provides firewall functionality, strong authentication, encryption and other security features to reduce risk without operational complexity.

InSpeed Quality Service is Ideal for Companies that Need a Next-Gen SD-WAN Solution for Addressing Security Issues

Palo Alto, California, October 4, 2018 – InSpeed Networks, the technology leader in SD-WAN solutions for improving network performance, visibility and security announced today that InSpeed Quality Service (IQS) is ideal for companies that need a next generation SD-WAN solution that addresses security issues more efficiently and cost-effectively.

InSpeed Networks has been delivering improved performance and quality for interactive applications such as voice over IP (VoIP) and video conferencing for several years, but customers are finding that security issues with SD-WAN are equally important. Most SD-WAN products are not designed with integrated security, which means customers have to purchase, administer and support a third-party firewall or secure web gateway at each branch location. This can be expensive and require additional time and resources to manage.

“Every company, large and small, has been affected by a security attack of some kind—cybersecurity isn’t exactly a new phenomenon,” said Ed Basart, Chief Strategy Officer and Founder of InSpeed Networks. “But when it comes to SD-WAN, it’s critical that companies understand what problems they are trying to solve and how to solve them. That’s why we designed IQS with integrated security, because we knew it would be an important factor in customers’ ability to protect their entire operation, including remote locations and branch offices. We’re the only SD-WAN solution built from the ground up with this level of security.”

Basart’s vision has proven to be true, and InSpeed has hundreds of customers and thousands of users.

InSpeed Customers Value Integrated Security

“InSpeed has been very focused on security right from the start,” said InSpeed partner Jeff Andrews, Executive Vice President, Sales and Marketing of IPC Technologies. “Our customers include medical offices, legal firms and financial institutions, and confidentiality is a top priority for them. InSpeed not only improves the quality and reliability of their voice and video, but gives them a secure environment that never fails.”

“IQS makes it easy for us to deploy security to customers’ satellite offices and for remote workers,” said InSpeed partner Scott Hobbes, President of ComTech Systems, Inc. “With customers like a fast-growing HVAC company, we not only improved the capabilities of Comcast (their provider circuit) but are deploying multiple failovers beyond just the cellular circuit they have. Another client of ours is an OB-GYN with five locations. With InSpeed, we secured the incoming connections to each of their offices, between those offices, and provided a layer of failover—all while drastically reducing their monthly bill.”

When it comes to SD-WAN, there are four types of security problems businesses need to address:

  • External attacks: Hardened edge, addressed by classic firewall functionality
  • Stolen data: Encryption, intra-enterprise VPN
  • Internal attacks: Anti-virus, worms addressed by FW-NG
  • Bad behavior: Intentional and/or malicious attacks

How InSpeed Quality Service Security Works

The InSpeed Network Appliance runs all enterprise traffic (internal, site-to-site) through a full VPN end-to-end encrypted connection. This is automatically enabled without costly and complicated equipment or software. The local Internet connection is protected from external attack with best practices firewall security mechanisms.

InSpeed Quality Service includes:

  • An enterprise wide Virtual Private Network (VPN) to protect company data as it travels over the Internet
  • Same level of security as a private site-to-site network mesh
  • Added security of dedicated networks
  • Standard “best practices” firewall security services included to automatically protect remote offices’ Internet connections from attacks

InSpeed will be showcasing their solution at Channel Partners Evolution on October 10-12, 2018 at booth #1045. InSpeed’s Chief Strategy Officer and Founder Ed Basart will be available for interviews and to talk about where security and SD-WAN is headed.

For more information or to schedule an interview at Channel Partners Evolution, contact Ellen Pensky at epensky@inspeed.net or 925.699.7921.

 

About InSpeed Networks

InSpeed Networks, incorporated in April, 2015 by ShoreTel (SHOR) co-founder Ed Basart, delivers a simple, yet powerful SD-WAN solution specifically designed to address the service quality, performance and security demands of Voice over IP, videoconferencing and distributed business applications. The company’s technology leading SD-WAN solution ensures application network performance, security and visibility while reducing network bandwidth costs by up to 75%. For more information, visit www.inspeednetworks.com.