A Law Firm Makes the Right Call with IPC and InSpeed

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Brownstein Hyatt Farber Schreck is a national law firm headquartered in Denver. Founded in 1968, the firm has grown rapidly in recent years to include 265 attorneys and policy advisors in 12 offices across the U.S.

Brownstein wanted to give its attorneys the flexibility to work from home as needed to better serve their clients. Remote users would need the ability to access applications, data and the company phone system using any available Internet connection. The firm was looking for a solution that would provide users with the same high-quality experience at home that they had in the office.

They turned to InSpeed Partner IPC Technologies for help. IPC designed and implemented Brownstein’s phone system and continues to provide support. When asked to recommend a solution, the IPC team immediately suggested software-defined WAN (SD-WAN) technology from InSpeed Networks.

The law firm’s enterprise-class IP phone system enables it to connect all of its offices on a single platform. Issues can arise, however, when connecting to an IP phone system via the Internet. The broadband Internet services available in residential areas can be particularly problematic.

“The Internet wasn’t designed for interactive applications such as voice and video conferencing,” said Jeff Andrews, Executive Vice President, IPC. “Data packets are dropped, get delayed and arrive out of order. That’s not a big deal with web browsing or email, but it can cause echoes, jitter and other call quality problems.”

InSpeed eliminates these issues by prioritizing interactive applications over other Internet traffic. A small onsite appliance sits between the Internet and the local network and automatically connects to the InSpeed cloud. Patented cloud technology continuously monitors and manages WAN traffic, while end-to-end encryption ensures robust security.

“We have seen firsthand how InSpeed treats voice traffic so that you always get high-quality calls. It enables our attorneys and staff to work from home and still represent the firm in a highly professional way.”

Larry McDonald, Manager of Infrastructure, Brownstein Hyatt Farber Schreck

Want to know more? Read the case study or contact us, and we’ll show you how InSpeed can drastically improve call quality for your remote workers and branch offices.